Domain
and Account Cancellation Form
Note: We
would like to retain your business if at all possible. Please give us an opportunity to
resolve any complaints or problems you may be having. You can email support@advantagecom.net or call 1-888-509-8644
(509-522-3696) during business hours. If you cancel without even asking for help to
resolve your problem, you may discover later that it would have been easier to stay with
Advantagecom and simply work with us to find a solution. Our services are constantly
evolving and improving and issues you may have with your current account may be solved by
a different account or a simple technical support call. This includes server performance
issues, software compatibility and version issues, and amounts of included data transfer
and disk space.
This form is to be used for cancelling
additional services on your account or for cancelling your entire account. Full
account and domain cancellations are only accepted using this form.
Requests are
processed the same day we receive them. For complete details, please read
our Terms of Service. If you prefer to have your
cancellation request take place at a later date, please mention the date you would like
the domain to be cancelled in the Additional Instructions section.
All fields are required
except where noted.
Customer ID as shown
on your last bill (this is not your account username): |
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If cancelling
domain(s), please list here along with each domain's IP address. |
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Additional
instructions, comments? Did someone not give you the service you deserve? Let us know
here. If cancelling an additional domain, please note which domain you would
like the MB reallocated to. |
optional |
Additional information
Please note that when cancelling your entire account, refunds *must* be requested at the
time of cancellation (if you are eligible) and cannot be refunded at a later date. Refunds
for prepaid additional domains and additional disk space are pro-rated at the current
monthly prices. Cancellation requests are processed the
same day we receive them, however cancellations received after the 25th of the month may
not be reflected on your next bill. Please refer to our Terms of Service.Additionally, if you are cancelling your entire account, please be aware that
there may be a remaining balance due for services we made available up until the date of
your cancellation. If a remaining balance is due, we will notify you by email using the
contact email address for your account. Payment will be due immediately upon notification.
Thank you! |
To help
prevent fraud, your IP Address and Hostname are logged when you submit this order.
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