Account and Username Cancellation Form

This form is to be used for additional email address cancellations and full account cancellations.

We accept account and add-on service cancellations via the following methods:
- this online cancellation form
- via fax sent to 509-525-5781
- via email sent to cancel@advantagecom.net
- in person at our office
- via postal mail (sent to Advantagecom Networks, 255 A St., Walla Walla, WA 99362)

Requests are processed the same day we receive them. For complete details, please read our Terms of Service. If you prefer to have your cancellation request take place at a later date, please mention the date you would like the domain to be cancelled in the Additional Instructions section.

All fields are required except where noted.

First and Last name as shown on your original order

Customer ID as shown on your last bill (this is not your account username)

Account main username

Day phone number

Email address (if cancelling your whole account, please list an email address not provided by us, e.g. @wallawallainternet.com or @walla2.com, so that we are able to contact you after your account has been cancelled)

Would you like to cancel your whole account or just a user on your account?

If cancelling only user(s) on your account, please specify which one(s) here

optional if cancelling whole account

Reason for cancellation

Additional instructions, comments? Did someone not give you the service you deserve? Let us know here.

optional

Notes...

Please note that refunds *must* be requested at the time of cancellation (if you are eligible) and cannot be refunded at a later date. Refunds for prepaid services are pro-rated at the current monthly prices. Cancellation requests are processed the same day we receive them, however cancellations received after the 25th of the month may not be reflected on your next bill.  Please refer to our Terms of Service.

To help prevent fraud, your IP Address and Hostname are logged when you submit this order.


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