Customer Upgrade/Downgrade Form - Advantagecom Networks, Inc.

Dial-up Account Upgrade/Downgrade Form

If you fill out this form, you will be billed for this on your statement. Please note that all forms submitted by those who are not already customers of Advantagecom Networks will be discarded without comment or response. If you are wanting to cancel your account, please use our online cancellation form. If you only need to change billing periods for your account, do not submit this form. Instead email billing@advantagecom.net. Account upgrades and downgrades are setup and processed same business day we receive them if the order is received by 3:00 pm Pacific Time. Orders received after 3:00 pm or on holidays or weekends will be setup the next business day. All fields are required unless otherwise noted.

Contact Information: Please provide the following contact information:

First & Last name on original order
Customer ID
Day time phone number
Email address
Main username on account
Would you like to upgrade or downgrade your account?

Upgrade/Downgrade Information: Which account do you want to change to? Need to review the different accounts we offer? Click here. Please note that auto credit card payments are required for the $12.95, $16.95, and $19.95 dial-up accounts. If your account is not already setup for auto payments and you change to one of these accounts, we will contact you for auto payment information. Please note that your service change request will not take place until we have the auto pay information.

Comments and Additional information: Additional instructions? Let us know here.

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Did you double check your answers above? To help prevent fraud, your IP Address and Hostname are logged when you submit this order. Thank you for your business!

Have a Support Question?
If you have a support-related question regarding your account (and you purchased an account that comes with support), please email support@advantagecom.net . Please remember to include your name, your username, and all pertinent information regarding your question. The more information you include, the better we will be able to answer your questions. You may also call support at 509-522-3696.

Have a Billing question or need to update your contact information?
If you have a billing-related question regarding your account, please email billing@advantagecom.net . You may also email any new contact information, i.e. email address, phone number, mailing address, etc. to this address. You may also call billing at 509-522-3696.